Frequently asked questions

To book a room or package, visit our website at https://thetraveler-bd.com/, browse through our available packages or cruises such as the M. V. Glory, select your preferred option, and follow the booking process. You can also contact our customer support team at [email protected] / [email protected] or call us at +8801332846000 / +8801332846001 / +8801911310457 for assistance.

The minimum deposit required to confirm a booking is 50% of the total package/cruise price. Check our booking policy for details.

We accept various payment methods, including: Bank transfers, Mobile banking (bKash) or cash. For more details on payment options, please refer to our Payment Methods section during checkout or contact our team for assistance.

Our cancellation policy is as follows: For full details, visit our Cancellation Policy page at https://thetraveler-bd.com/booking-cancellation-refund-policy/

Yes, you can make changes to your booking, such as rescheduling or modifying the tour details. However, changes are subject to availability, and additional fees may apply. We recommend contacting us as soon as possible if you need to modify your booking.

While travel insurance is not mandatory, we strongly recommend purchasing it to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. It provides peace of mind and financial protection during your travels.

Safety is our top priority on the M. V. Glory cruise. Passengers receive a safety briefing upon boarding, and the ship is equipped with life jackets, lifeboats, and first-aid supplies. Our crew is trained to handle emergencies, and we follow all safety protocols to ensure your well-being during the trip.

If you have special requests, such as dietary restrictions, accessibility needs, or medical requirements, please inform us during the booking process or contact us directly at [email protected]. We will do our best to accommodate your needs to ensure a comfortable and enjoyable experience.

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