Privacy Policy for The Traveler

At The Traveler (accessible at https://thetraveler-bd.com/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services, including booking tour packages and cruises such as M. V. Glory.

Information We Collect

To provide you with a seamless travel experience, we may collect the following types of information:

  1. Personal Information: When you book a tour package or cruise, we may collect personal details such as:
    – Full Name
    – Email Address
    – Phone Number
    – Payment Details (credit/debit card information, bank account details, etc.)
    – National ID/Passport Number (for verification purposes)
  2. Browsing Information: We may automatically collect non-personal information about your interaction with our website, including:
    – IP address
    – Browser type and version
    – Device information
    – Pages visited and time spent on our site
    – Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to enhance your experience with The Traveler and ensure the successful completion of your booking. Specifically, we use your information for:

Booking Confirmation: To process and confirm your reservations for tour packages and M. V. Glory cruises.
Communication: To contact you regarding your bookings, provide customer support, and send updates on your upcoming trips.
Payment Processing: To handle transactions securely and efficiently.
Marketing: With your consent, we may send you promotional offers, newsletters, or information about new packages or cruises. You can opt out at any time.
Site Improvement: To analyze website traffic, optimize content, and enhance user experience.

How We Protect Your Information

We take data security seriously and implement various technical and organizational measures to protect your information, including:

– Encryption of sensitive payment data.
– Secure servers to store your information.
– Regular system monitoring and updates to prevent unauthorized access or breaches.

Sharing Your Information

The Traveler does not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers under the following circumstances:

Payment Processing: To complete payments securely.
Travel Partners: To facilitate the booking of accommodations, tours, or cruises with our partners.
Legal Compliance: If required by law or in response to valid legal requests, we may disclose your information to authorities or regulatory bodies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, personalize content, and improve our site’s functionality. You can manage your cookie preferences in your browser settings, though disabling cookies may affect certain features of the website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

Your Rights

As a user, you have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your data, subject to legal or contractual obligations.
Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.

Changes to Our Privacy Policy

The Traveler reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]
Phone: +88-019-11310457
Address: KDA Avenue, Khulna

By using The Traveler’s services, you agree to the terms outlined in this Privacy Policy.